Have a question?

Say hello or let us know if you need help. We offer wholesale to stores and bulk for businesses. For all press inquiries, please contact our publicist, Meg.

FAQs

Why plastic-free?

Every household washes their dishes every day. That’s a lot of sponges, scrubbers, and dish brushes that get used and thrown away. Small things add up, especially when it comes to waste. Unlike plastic that ends up in oceans and landfills, we use natural materials that can be composted and minimize plastic waste.

What natural materials?

100% renewable, plant-based cellulose (a wood pulp), luffa (a gourd), bamboo (a fast-growing grass), and hemp (from the cannabis plant).

Why compressed?

Sqwishful sponges are lighter and smaller when compressed, which minimizes their carbon footprint.

Where is everything made?

Our pop up sponges are made in the U.S. from wood pulp sustainably grown in the Pacific Northwest. Our scrub sponges and dish brushes are responsibly made in China where bamboo and luffa are native plants and have been cultivated for over 10,000 years.

What is your packaging made of?

All of our products and packaging are proudly plastic-free! Our kraft paper is home compostable and made in an American mill that is hydroelectric powered. Our starch-based bags are certified "OK Compost" by Tüv Austria and compostable where accepted in a commercial facility. Check your state and area for composting programs.

Sponges

Where can I use my sponge?

They're great for dishwashing and keeping countertops, sinks, and surfaces clean. A reusable sponge can replace your paper towel roll 30 times over. That's 3,000 paper towels for 1 sponge.

How do I care for it?

After using, rub its sides together and give it a good rinse to get out food stains. Then squeeze the water out and place it in a dry spot to air dry. Our sponges are top-rack dishwasher safe and will come out looking brand new, but if you don’t have a dishwasher, you can try boiling it in hot water for 5 minutes.

How often should I replace it?

Studies recommend replacing your sponge 2-4 times a month, but with proper care, your sponge should last up to one month.

Do I throw it away?

Throwing your sponge away destines it for landfill. Instead, cut it up and compost it. Place your sponge scraps in your municipal compost or compost at home. Depending on the condition of your soil, your sponge should compost in one month.

Dish Brush

Where can I use my dish brush?

It's great for cleaning pots, pans, or dishes that need a good scrub, thanks to its densely packed bristles that create friction without the need for a ton of force.

How do I care for it?

After using, run your fingers through the bristles to loosen and rinse. Then give it a good shake and hang to air dry.

How often should I replace it?

With proper care, your brush head should last up to one month. When the brush head is ready to be replaced, gently unscrew it, twist on a new one, and reuse the handle to reduce waste. Instead of sending it to landfill, compost it, add it to a campfire, or even place it in your yard. While it may take time, the brush is 100% biodegradable.

Orders

Oops! I need to change or cancel my order, is it too late?

We process our orders quickly but will do our best to accommodate any requests you may have. The best way to make a request is to ask for help.

What if my shipment arrives damaged?

Email us a photo of the damage, showing that the products are unusable, and we'll ship you replacements free of charge.

What's your return policy?

If you're not 100% happy with your order, we're here to help.

Can I sell Sqwishful in my store?

Absolutely. We partner with grocery, zero waste, home, and design stores that share our passion and mission. If that’s you, say hello.

Can I buy Sqwishful for my business?

Yes! We offer bulk pricing to offices, restaurants, and cafes that are looking to create more sustainable and inspiring workplaces. If that’s you, say hello.

Shipping

When will my order ship?

Your order will ship within 1-2 business days (Mon-Fri), and arrive within 3-5 business days. As we only ship during the week, orders placed on Friday after 12pm Eastern Time or over the weekend will be processed on Monday.

Where do you ship?

Currently, we ship within the Continental United States. We hope to expand to other regions and countries in the future. In the meantime, sign up for our newsletter to hear about new stores in your region.

How much is shipping?

$2 anywhere in the Continental U.S.

What do you ship in?

We wrap sponge orders in FSC certified tissue and stickers that are printed with soy-based inks, and ship in kraft or white envelopes. For set orders, we ship in recyclable kraft boxes and compostable crinkle paper.